Unfortunately, our policies can't cover everything that happens to your pet. But we don't want there to be any surprises when it comes time to file your next pet insurance claim. So, here's a list of the most common exclusions we encounter during our claims process:
- Routine or preventative health care (unless you have our wellness add-on!)
- Pre-existing conditions (with some exceptions)
- Conditions occurring within the policy waiting period(s)
- Cosmetic or elective services
- Non-FDA approved medications, treatments, or supplements
- Prescription diet
- Behavioral medication or therapy
- Pet daycare/boarding/grooming unless it is related to an illness or injury.